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Refund and Exchange Policy

We promise to;

Refund your money immediately If any product you bought in our online store or on associated outlets is found to be faulty.

 

Exchange any product bought within 7 days from our store provided it is still in original packaging,unused and is returned with the barcode tags and purchase receipt. This is not applies to products bought during sales or promotions too.

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Customer Service Commitment and Queries

We promise to;

Provide you with excellent services at all times.Only have genuine sales and promotions that give you real savings on our normal excellent value for money prices. Attend promptly to any queries on our products and to look into your comments, suggestions and complaints. Please fill a customer query form which is available in of our online store

 

Please tell us if you are dissatisfied with our products, stores or service, we will answer you within 7 days.

 

If you wish to communicate directly with us, you can email us at Jelena_bh@outlook.com or you can connect with us at +973-3723110

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